FAQ
Report / Lost
Can I reissue my membership card if I accidentally lose or damage it?
If you lose your physical card, you will not be issued a new physical card. Please send an email to [email protected], or call the hotline (+852 2186 5188). Once the relevant information and identity of the member are verified, you can register as a member of our APP, and continue to enjoy the same membership member discounts and benefits after activating an e-card.