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Point calculation
Will the membership card and points expire? When is it due?

Once successfully applied to become a member, its membership is permanently valid. Points accumulated from January 1 to December 31 are valid until December 31 of the same year, that is, the unused points will be automatically canceled on December 31 of the same year, and so on. Example: Points accumulated from January 1, 2022 to December 31, 2022 will be valid until December 31, 2022, and unused points will be automatically canceled on December 31, 2022.

How to earn points?

For every HKD/MOP $1 (net value) spent, the member's account will receive 1 basic reward point. Reward points will be calculated separately according to the region where the purchase is made (Hong Kong or Macau). Additional Reward Points may be awarded from time to time for selected Promoted Products.

How do I use my existing points? What rewards can I redeem?

You can redeem your points for a range of rewards. Membership reward points will be calculated separately by the region where the purchase is made:

◎For every 1,000 points you accumulate in Hong Kong, you can get a HK$10 discount, and so on.

◎Every time you accumulate 1,000 points in Macau, you can get a MOP 10 discount, and so on.

◎We will launch different rewards regularly. For details, please refer to the relevant promotion information.

If the total payment is not the full HKD/MOP$1, how will the points be calculated?

Points will be calculated based on the purchase amount (HKD/MOP $1). For example, if the purchase amount is HKD/MOP $99.8, you will get 99 points.